To continue consigning with Story Cape Town, all sellers are required to sign the updated agreement. It reflects how our business has evolved — covering important topics like discounting, withdrawal policies, payout timelines, and automated seller notifications.

Here are the key updates:

• We now have discretionary rights to apply discounts (up to 15%) to help sell older stock more effectively.
  
• If you request to withdraw any item within 30 days of it being listed, a R250 admin fee per item will apply.
  
• All items are listed for 120 days. After this period, they may be delisted or returned at our discretion.
  
• You'll now receive automatic email updates at every stage of your items journey.
  
  Marketing Usage: By signing, you agree to allow us to feature your items (including images) in our social media, campaigns, and other marketing material.

No — your net payout is still calculated as:
- 17% commission
- 6% transaction fee
- VAT charged only on our fees

Your calculated payout remains visible to you on your inventory dashboard at all times.

If we don’t receive your signed agreement, your items may be removed from sale or returned. Signing the agreement ensures uninterrupted service and eligibility for future consignment.

You can update your details via the same form you use to sign the agreement. If you need to update them later, just contact us at [support@story.capetown]